These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Caveman Barbers Pty Ltd (“we,” “us” or “our”), concerning your access to and use of the cavemanbarbers.com.au website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). 

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately. 

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. 

It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted. 

USER REPRESENTATIONS 

By using the Site, you represent and warrant that: 

(1) all registration information you submit will be true, accurate, current, and complete; 

(2) you will maintain the accuracy of such information and promptly update such registration information as necessary; 

(3) you have the legal capacity and you agree to comply with these Terms and Conditions; 

(4) you are not under the age of 13; 

(5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; 

(6) you will not use the Site for any illegal or unauthorized purpose; 

(7) your use of the Site will not violate any applicable law or regulation. 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). 

PRODUCTS 

Our website contains all the products we are selling online. Some products might be exclusively available for ordering online. We reserve the right to limit the quantities of a product available for order.  

Please note that we may update the prices of our products anytime, and the website will always show the updated price list. If you have any confusion regarding the price of a product, please send us a mail or give a call.  

Descriptions of our products and services are also subject to change at any time, and we always encourage you to read the description carefully before ordering a product.  

BOOKING AND CANCELLATION POLICY 

You can book online appointment through our website at https://cavemanbb.simplybook.me. Kindly check the availability of the slot you want to book and fill in the necessary details we need to confirm your booking. You will receive a mail from us upon completion of the booking process. Please check your mail inbox to make sure the booking process is complete. 

Please note that 50% of the total service price will be deposited from your account upon confirmation of your booking. We cannot complete your booking until you deposit the amount. Make sure you have provided accurate contact details, as we will not bear any kind of responsibility for incorrect details, and you will be solely responsible for the details that you provide. 

Unfortunately, we cannot refund for missed appointments. If you want to cancel or reschedule your appointment, you must let us know at least 24 hours before your appointment. Appointments that are rescheduled or cancelled without 24 hours’ notice will result in a fee of 50% of the service price. For any queries regarding your appointment, you are always more than welcome to reach out to us. 

BILLING AND ACCOUNT INFORMATION 

We hold the right to decline any order/appointment you place with us. However, if we choose to do so, you will be notified through you e-mail.  

Please note that the details you share with us will be regarded as accurate, and it is your responsibility to provide us correct contact details. We will not be responsible if you do not receive your order due to inaccuracy of the details provided by you. It is also your responsibility to update your account details if anything changes.  

REFUNDS, RETURNS AND EXCHANGE POLICY 

You will have 28 days to return your items for a store credit or exchange. However, the return request must be accompanied by an original proof of purchase, and the product to be returned must be unused and in a saleable condition. Acceptable proof of purchase documents are listed in the “Proof of Purchase” section of our terms and conditions. 

Please note that we cannot approve the return of an item for which you cannot provide any proof of purchase. Additionally, you cannot apply for refunds if you change your mind, or buy the product from our physical store.  

We will provide accept return or refund requests if the product sold by us is defective, or if the description provided by us does not match the product’s purpose. Upon investigation of the nature of the problem, we will accept the refund or return requests if we find any fault in our products. The user can receive store credits or exchange his product if the return request is accepted. However, we hold the right to not accept the return/refund request where the fault in the product is a result of misuse. 

PROOF OF PURCHASE 

You must provide proof of purchase documents to avail exchanges, returns, or refunds. Acceptable proof of purchase documents are listed below: 

  • Official email/receipt from caveman barbers verifying the completion of order. 
  • Financial statement from your bank 
  • Online tax invoice 

Please note that the email address provided in our website is the official email of Caveman Barbers. We will not be held accountable for mails sent by any other e-mail address. 

INTELLECTUAL PROPERTY RIGHTS 

Unless otherwise indicated, the site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. 

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks. 

PRIVACY 

To read our privacy policy, please head over to our policy page at (caveman’s privacy policy page link here) 

For any further queries, please contact at